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Storage Services

Overview

As Data storage technology products evolve, software or hardware solutions installed as recently as two years ago, may no longer be able to provide the functionality or capacity required. RSM Partners has extensive experience in working with our clients to determine the most cost effective hardware and software solutions for your enterprise.

Our Services

Our team has extensive experience in storage technology, as part of our service offerings we help implement the best possible technical solution for our clients by addressing:  

  • Analysis of operational requirements
  • Review of possible solutions
  • Data Migration
  • Ongoing support of software
  • Training
Our storage management services have been used by organisations around the world with a 100% success rate.  Business partners such as Logicalis & IBM use our services to carry out storage related projects for their customers.  Whatever the issue, RSM Partners has the expertise to provide a fast and efficient service.RSM Partners has expertise in the following areas:
  • DFSMSsms
  • DFSMShsm
  • DFSMSrmm
  • DFSMSdss
  • Tivoli Storage Manager
  • FDR Products from Innovation
  • LDMF & TDMF
  • CA-1, TLMS, Control-T
  • Hardware products (Disk & Tape) from:
    • IBM
    • HDS
    • EMC
    • Storagetek

One of most commonly utilised services is that of Data Migration. Typically used when a customer has decided to upgrade their storage hardware. A typical Statement Of Work (SOW) would be as follows:

Statement of Work:

Data Migration Services:
  • Hold an initial planning meeting with customer
  • Supply and Install Data Migration Tools onto customer system(s)
  • Build and Run data migration tasks in accordance with an agreed schedule
  • Provide ad hoc familiarisation of Data Migration Tools and associated procedures necessary to complete the data migration
  • Remove Data Migration Tools following completion of the migration
Deliverables to be produced:
  • Detailed migration plan that schedules and specifies the volumes to be migrated and the cutover to production
  • Documentation specifying volume locations on the new hardware subsystem being installed
  • Perform and Manage data migration using Data Migration Tools
  • Provision of onsite implementation support
  • Provision of onsite post implementation support (limited to 48 hours)
Roles and Responsibilities of the RSM Partners Team:
  • RSM Partners will provide consultant(s) skilled in System z storage technology, data migration and systems programming for the purpose of performing the Services detailed above
  • The RSM Partners team will be responsible for completion of the tasks detailed in this Scope of Work and for the provision of the deliverables listed
  • RSM Partners will work with the customer’s staff to ensure maximum skills transfer
Customer Responsibilities:
  • It is the Customer’s responsibility to ensure that a full system backup is made prior to the commencement by RSM Partners of any Services
  • RSM Partners will not accept responsibility for any impact on the customer system or operations or any additional costs arising from the Customer’s failure to make a full system back up
  • The Customer will be responsible for installation of any vendor’s software maintenance required to support the new hardware infrastructure
  • RSM Partners will not be held responsible for any vendor’s software not performing or functioning as stated by the vendor